BP99's Six Pillars of Data Protection
Privacy is not merely a legal obligation for us – it is a moral responsibility to every member who places their trust in the bp99 platform.
High-Level Data Encryption
All data transmitted between your device and bp99 servers is protected by 256-bit SSL encryption. Sensitive information such as passwords and financial data is stored in an encrypted format that cannot be read without the specific decryption key.
Your Data Control
You have full control over your personal data. Through the bp99 account panel, you can access, edit, download, or request deletion of your data at any time without going through a complicated process.
No Sale of Data to Third Parties
Bp99 has never and will never sell, rent, or trade members' personal data to any third party for marketing or commercial purposes without your explicit prior consent.
Minimum Data Collection
We only collect data that is strictly necessary to provide our services, process transactions, and meet legal compliance requirements. No excess data is collected solely for internal analytics purposes.
Limited Retention Period
Your personal data is retained only as long as necessary for the purpose it was collected, or as required by applicable law. Once the retention period expires, data will be securely deleted or anonymised.
Malaysia PDPA Compliance
The entire bp99 privacy policy is drafted and enforced in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct regular compliance reviews to ensure our practices consistently meet the latest standards.
1 Introduction
BP99 (operating under the domain bp99.bar) values the privacy of every member and visitor on our platform. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of your personal data.
This policy applies to all services offered through the bp99.bar website, the bp99 mobile app, and any of our official communication channels including email and customer support live chat. It is to be read together with Terms and Conditions and Responsible Gaming Policy us.
By registering for or using bp99 services, you consent to the collection and use of your personal data as described in this policy. If you do not agree, please discontinue use of our platform.
We are committed to ensuring that the information you share with us is handled with full respect, transparency, and accountability. Your trust is our most valued asset, and we do not take that responsibility lightly.
2 Types of Personal Data We Collect
Bp99 collects various types of personal data depending on your interactions with our platform. The following table summarizes the categories of data collected:
| Data Category | Examples of Information | Requirements |
|---|---|---|
| Personal Identity | Full name, IC/passport number, date of birth, gender | Mandatory |
| Contact Information | Email address, phone number, residential address | Mandatory |
| Financial Data | Bank account number, bank name, transaction records | Mandatory |
| Verification Data (KYC) | Copies of ID card, verification selfie, bank statements | Mandatory |
| Technical Data | IP address, device type, web browser, operating system | Automatic |
| Usage Data | Game history, betting records, active session duration | Automatic |
| Communication Data | Live chat conversation records, support emails, complaints | Options |
We do not collect sensitive data categories such as medical information, religious beliefs, political views, or biometric data unless specifically required by law or relevant compliance obligations.
3 How We Collect Data
Bp99 collects your personal data through several transparent channels:
- Account Registration: Information you provide when opening a new account, including name, email, and phone number.
- KYC Process: Identity verification documents you submit to fulfil legal compliance requirements.
- Financial Transactions: Payment information submitted during fund deposits and withdrawals.
- Platform Usage: Activity data generated automatically when you use our website or app.
- Support Communication: Information you share when contacting our customer support team.
- Cookies and Tracking Technology: Data collected through cookies, pixels, and similar technologies when you browse our platform.
bp99 does not purchase or acquire your personal data from third-party data brokers or external sources without your knowledge. All data is collected directly from your interactions with our platform.
4 Purpose of Data Use
Your personal data is used by bp99 for the following legitimate and transparent purposes:
- Processing account registrations and verifying member identities in accordance with KYC requirements.
- Processing deposits, withdrawals, and all financial transactions securely and accurately.
- Providing access to all games and services offered on the bp99 platform.
- Sending important notifications related to accounts, transactions, security, and platform updates.
- Detecting and preventing fraud, money laundering, unauthorized access, and other illegal activities.
- Fulfilling legal obligations and compliance requirements of relevant authorities.
- Enhancing user experience through usage pattern analysis and member feedback.
- Providing effective customer support and resolving complaints or inquiries.
- Sending promotional information and special offers (only with your consent).
Bp99 will not use your data for purposes not stated here without first obtaining your renewed consent. Every use of data is based on a valid legal basis, such as contractual compliance, legal requirements, or legitimate reasonable interests.
5 Data Sharing & Disclosure
Bp99 does not sell your personal data. However, we may share your data with certain parties under limited and controlled circumstances:
- Payment Service Providers: To securely process your deposits and withdrawals through certified payment processing partners.
- Game Providers: Game session data required by game software providers to deliver games correctly.
- Identity Verification Services: KYC partners who help us verify member identities in accordance with international standards.
- Legal Authorities: When required by law, court order, or a legitimate request from an enforcement agency.
- Auditors & Professional Advisors: Law firms, accountants, or auditors bound by strict confidentiality obligations.
All third parties with whom we share your data are bound by strict data processing agreements. They are only permitted to process your data for specified purposes and strictly in accordance with bp99's instructions.
6 Data Security Measures
Bp99 invests seriously in security infrastructure to protect your personal data from unauthorized access, loss, destruction, or unintended disclosure. The measures we employ include:
- 256-bit SSL/TLS encryption for all data transmitted over the network.
- Encryption of sensitive data in databases using the latest encryption algorithms.
- Role-based access control – only authorized staff can access member personal data.
- 24/7 system monitoring to detect and respond to security threats.
- Periodic security audits conducted by qualified independent third parties.
- Two-factor authentication (2FA) for access to internal systems and member accounts.
- A comprehensive incident response plan in the event of a data breach.
While we take all reasonable measures, no security system can guarantee 100% protection at all times. In the event of a material data breach, we will notify affected members and the relevant authorities within the timeframe required by law.
7 Cookies & Tracking Technology
The bp99 platform uses cookies and similar tracking technologies to enhance user experience and analyze platform performance. The types of cookies we use include:
- Essential Cookies: Required for core platform functions such as login authentication and session security. Cannot be disabled.
- Performance Cookies: Collecting information about how you use the platform to help us improve our services. This data is collected in aggregate and anonymized form.
- Functional Cookies: Saving your preferences such as language and display settings to deliver a more personalized experience.
- Analytics Cookies: Helping us understand usage patterns and identify areas for improvement on the platform.
You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality of some parts of the bp99 platform.
8 Your Rights Under PDPA
As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights, which you may exercise at any time:
To exercise any of the above rights, please contact our privacy team via email at [email protected]. We will process your request within 30 business days. In complex cases, this period may be extended up to 60 days with prior notice.
Please note that some of these rights may be subject to certain restrictions where we are required by law or valid contract to retain your data, such as financial transaction records that must be kept for a period specified by anti-money laundering regulations.
9 International Data Transfers
In operating the bp99 platform, your personal data may be transferred to and processed in countries outside Malaysia. This occurs when we use cloud services, game providers, or payment processing partners operating outside Malaysia.
Bp99 ensures that all international data transfers are carried out with adequate safeguards in place, including:
- Internationally recognized standard data transfer agreements.
- Assessment of the recipient country's adequacy of protection before transfers are approved.
- Standard contractual clauses requiring recipients to comply with protection standards equivalent to Malaysia's PDPA.
You can learn more about the protection mechanisms we use for international data transfers by contacting our privacy team.
10 Children's Privacy
The bp99 platform is strictly for individuals aged 18 and above. We do not knowingly collect personal data from children under the age of 18.
If we discover that personal data of minors has been collected without our knowledge, we will take immediate steps to delete such data and close the associated account. Parents or guardians who become aware that their child has registered on our platform are requested to contact us immediately.
We encourage parents and guardians to monitor their children's online activities and use available parental control tools to restrict access to online gambling websites.
11 Privacy Policy Amendments
Bp99 reserves the right to amend, update, or replace this Privacy Policy at any time to reflect changes in our practices, legal requirements, or industry developments. Where material amendments are made, we will:
- Updating the "Last Updated" date at the top of this page.
- Displaying a clear notice on the platform's home page for at least 14 days.
- Sending email notifications to all active members for significant amendments.
Continued use of the bp99 platform after amendments take effect means you accept the latest version of this Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your data.
Previous versions of this Privacy Policy may be requested from our support team for your reference if needed.
12 Contact Our Privacy Officer
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the bp99 Data Protection Officer (DPO) through the following channels:
- Privacy Email: [email protected]
- General Support Email: [email protected]
- Live Chat: Available 24/7 via the chat icon on the bp99 platform
- FAQ: Visit the FAQ us for answers to frequently asked questions about privacy
We are committed to handling all privacy enquiries seriously and professionally. Every complaint will be thoroughly investigated and you will receive a response within 14 business days. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory body.
Thank you for trusting bp99 as your preferred entertainment platform. Protecting your privacy and the security of your data remains our top priority.
Ready to Join Us?
Register a bp99 account today and enjoy a safe, fair, and transparent gaming experience. Your personal data is fully protected to the highest industry standards.