BP99's Commitment to Responsible Gaming
At BP99, responsible gaming is not just a slogan — it is at the core of how we operate and how we respect every member who trusts our platform. We understand that online gambling can be a great source of entertainment when done right, but we are also aware of the potential risks that may arise if it is not managed wisely.
The primary goal of bp99 is to ensure that every gaming session remains purely a form of entertainment — not a source of stress, financial hardship, or conflict in your personal life. Our platform is designed with a range of easy-to-use self-control features so that you always maintain full control over your gaming habits.
We strongly encourage all members to read this guide before playing, and to regularly check in with themselves to ensure their gambling activity remains within healthy boundaries. Remember — gaming is meant to be fun, not a burden.
Core Principles: Treat every amount you spend on gaming as an entertainment cost, not an investment or a source of income. Never play with money you cannot afford to lose.
BP99 also partners with problem gambling support organizations in Malaysia to ensure members who need deeper support can be referred to the right resources. We are fully committed to being a platform that is responsible to our entire member community.
6 Self-Control Tools Provided by BP99
All these tools can be activated directly from your account panel without waiting for approval or contacting support.
Daily & Monthly Deposit Limit
Set your maximum deposit limit per day, week, or month. Once the limit is reached, the bp99 system will automatically block any additional deposits until the next period.
Session Playing Time Limit
Limit the amount of time you can spend in a single gaming session. Once the time limit is reached, the system will send a reminder and automatically end your session if required.
Temporary Self-Break
Need a short break? Use the self-pause feature for 24 hours, 7 days, or 30 days. During this period, your account cannot be used for any wagering activity.
Long-Term Self-Exclusion
For more serious cases, you may apply for self-exclusion for 6 months, 1 year, or permanently. Your account will be suspended and all promotions stopped immediately.
Maximum Loss Limit
Set your daily or weekly loss limit. The bp99 system will automatically stop accepting new bets from you once your set loss limit has been reached.
Deactivate Promotions & Bonuses
Opt out of receiving any promotional offers, bonuses, or marketing emails from bp99. This option helps reduce the urge to play more than planned.
How to Activate Self-Control Tools
The process of activating self-control tools at bp99 is designed to be simple, fast, and self-serve — no need to contact anyone. Follow these steps:
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Log in to your bp99 account Use your login credentials as usual through the BP99 website or mobile app.
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Go to the "Account Settings" section Click the profile icon in the top right corner, then select "Settings" or "Responsible Gaming" from the dropdown menu.
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Select your preferred control tool Choose from the list of available tools such as deposit limits, time limits, self-pause, or self-exclusion.
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Set a value or period Enter a limit amount or select a suitable period based on your needs. The limit will take effect immediately or within 24 hours depending on the type of control.
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Confirm your request Review your selection and click the "Confirm" or "Activate" button. You will receive a confirmation email as a record.
Important: Deposit limits can be reduced immediately, but to increase a limit, a mandatory 7-day waiting period applies to ensure the decision is made with a clear and considered mind.
Full Overview of BP99's Control Tools
Signs of Problem Gambling
Problem gambling often develops gradually and goes unnoticed. Recognise the early signs before they become serious. Here are some indicators to watch out for:
Concerning Signs:
- Feeling the need to increase your wagering amount to get the same level of excitement as before.
- Chasing losses — continuing to play in hopes of winning back money already lost.
- Lying to family or friends about your gambling activity or the amount of money spent.
- Borrowing money or selling assets to fund gambling.
- Neglecting work, family, or social responsibilities due to excessive play.
Early Warning Signs to Watch For:
- Feeling restless or irritable when trying to cut back on gambling.
- Frequently thinking about gambling even while doing other activities.
- Using gambling as an escape from stress, depression, or personal problems.
- Playing longer or spending more money than originally planned.
Healthy Gaming Practices:
- Playing within a set budget and feeling comfortable stopping once the limit is reached.
- Viewing gambling as entertainment only, not as a means of generating income.
- Able to decline offers to play without feeling pressured or uncomfortable.
- Prioritising daily responsibilities and social relationships over gaming activities.
Are You Playing Responsibly?
Answer the following questions honestly. If you answer "Yes" to 3 or more questions, we encourage you to speak with the BP99 support team or seek professional help.
Have you ever spent more money on gambling than you originally planned?
Have you ever tried to borrow money or sell something to fund your gambling?
Has your gambling activity ever caused problems or conflicts with family, friends, or colleagues?
Have you ever felt the need to hide your gambling activity from the people you care about?
Have you ever chased your losses by continuing to play, only to lose even more?
Do you find it difficult to stop playing even when you know it's time to quit?
Remember: Acknowledging that you may have a problem is the bravest and most important first step. bp99 is here to help, not to judge. Reach out to our team at any time.
Support for Family & Loved Ones
Problem gambling affects not only the individual involved, but also their entire family and those around them. If you are concerned about the gambling habits of a family member or friend, here are some steps you can take:
- Approach the conversation calmly and with compassion, not with anger or accusations. Choose a suitable moment when the person is in a calm state of mind.
- Learn about problem gambling so you can better understand what the person is going through.
- Encourage the person to seek professional help or reach out to a relevant support group.
- Take care of your own mental and emotional well-being — consider joining a support group for families of problem gamblers.
- Contact the BP99 support team to help block access to a family member's account if needed, by submitting the appropriate supporting documents.
BP99 can assist in blocking an account at a family member's request in cases involving an individual's well-being. Contact our support team via live chat for further guidance.
Remember that recovery takes time and requires patience from everyone involved. With the right support and genuine commitment, recovery is very much achievable.
FAQ – Responsible Gaming
Play Smart, Enjoy Safely
BP99 is here to help you enjoy a fun and responsible gaming experience. Register today and make the most of all the self-control tools we have available for you.